FDM (Fused Deposition Modeling) uses spools of plastic filament melted through a nozzle; it’s best for large, sturdy, or functional parts. SLA (Stereolithography) uses liquid resin cured by light; it’s ideal for high-detail items like miniatures, jewelry, or dental models where a smooth surface finish is critical.

For most beginners, the Elegoo CC2 series (FDM) is the best starting point due to its ease of assembly and low material cost. If you specifically need high detail (like for tabletop gaming), the Elegoo Saturn series is the most user-friendly entry into resin printing.

Yes! Our printers are "open-material" systems. While we recommend our curated resins and filaments for guaranteed settings, you can use any 405nm UV resin for SLA printers or standard 1.75mm filament for FDM printers.

It depends on the application. Standard resins are great for visual models. Tough or ABS-like resins are better for parts that need to snap together. For professional dental or engineering work, we offer specialty resins with specific certifications for biocompatibility or high-heat resistance.

HeyGears focuses on workflow automation and repeatability. While entry-level printers require manual washing and curing, systems like the HeyGears Reflex offer a "cleaner" ecosystem with integrated post-processing and industrial-grade light engines that ensure a bridge or bracket fits perfectly every single time.

Absolutely. We support many print farms and labs. If you are looking to order more than 10kg of filament or 5L of resin at a time, please contact our sales team for a custom quote.

Resin is classified as a sensitive material. We use specialized, leak-proof packaging and climate-controlled shipping routes to ensure your resin arrives stabilized and ready to print, even in extreme weather.

We provide a 1-year local warranty on all Elegoo and HeyGears hardware. Our in-house technical team is available via email or chat to help you troubleshoot. If it’s a hardware failure, we ship replacement parts or units directly from our local warehouse to minimize your downtime.